Loomery’s expert product teams help you thrive amid uncertainty.
For financial services, the pandemic has spurned a decade’s worth of modernisation in months. However, we’ve heard from leaders across banking, insurance and investments that many of those changes were temporary fixes to long term challenges.
In a series of interviews with financial technology leaders we heard a common set of challenges. To help guide your thinking, we’ve posed a few strategic questions that you should be grappling with in your technology, product and customer experience teams.
Loomery x Universities
“We’ve achieved feature parity with competitors, but it hasn’t moved the needle”
Delivering a product with all the ‘expected’ features does not guarantee a great experience, nor success.
Are you clear how the experience you’re delivering is truly different?
Loomery x Universities
“Our teams are working just how they did in the office, at home, but we’re moving slower”
How our teams work will never be the same. We’ve been getting by, moving our ‘in office’ thinking and processes home.
How are you ensuring your teams have appropriate tools and processes to win?
Loomery x Universities
“Our customers are self-serving from home but cost-of-service has increased!”
Segmentations be damned, customers have all had to get by with newly digitised services, ID checks over video call and cheque scanning.
Some customers have thrived, but many are struggling. How are you supporting those who need extra help?
Loomery x Universities
"Our customers have new financial needs and we’re not changing our product fast enough”
After a year like no other, customers are rethinking what they do with their lives. Retirement plans have changed, younger customers are working from the beach in Bali.
How are your products helping people get creative with how they live?
Loomery x Universities
“We been fully focussed on the core, and haven’t invested in exploring new technologies”
All the effort to keep the show on the road means not enough going on the near and next horizons.
What’s your strategic position for a decentralised, distributed future? How does your service appear in the metaverse(s)?
For financial services, the pandemic has spurned a decade's worth of modernisation in months. However we've heard from leaders across banking, insurance and investments that many of those changes were temporary fixes to long term challenges.
In a series of interviews with financial technology leaders we heard a common set of challenges. To help guide your thinking, we’ve posed a few strategic questions that you should be grappling with in your technology, product and customer experience teams.
Trusted product teams, when you need them
A skilled team, ready to plug into your organisation
Our community of certified makers combines designers, researchers, strategists and engineers to form expert teams who partner closely with you to deliver at pace.
A teaming approach created for the remote age
We use our unique playbook, team diagnostic, and cutting edge hybrid tooling to accelerate your team and set new foundations for the future.
A flexible model that rewards longevity
We love building long term partnerships and our model makes it cost effective. We move fast, getting started in days, and offer ultimate flexibility to scale your team up or down.
Our teams are experienced researching and discovering new initiatives and propositions, launching and scaling services, and supplementing existing teams to accelerate progress.
How we helped Crux Analytics
Loomery partnered with Crux to build their first customer-facing web app and road test their proprietary algorithm.
View case study
How we helped Dopay
Loomery delivered a new responsive website, blog and customer sign-up form for payroll FinTech Dopay using low-code tools Webflow and Zapier.
How we helped Jaguar Land Rover
Loomery helped JLR's financial services team bring the car purchasing and ownership experience into the 21st century, developing a series of concepts ranging from making financing and payments one-click, to offering insurance and tweaks to your vehicle based on your behaviour or changes in your circumstances.
How we helped Bionic
Bionic partnered with Loomery to uncover the biggest challenges today for small businesses buying insurance, and then develop and iterate the user experience for their next generation comparison service.
View case study
How we helped Natwest
Co-founder Tim Checkley led the team who designed and delivered NatWest's flagship business banking app. Including shipping a first version after 12 weeks.
How we helped Visa
Co-founders Brett Thornton and Tim Checkley ran the rapid discovery sprint and prototyping process at Visa’s Innovation Centre for many of Europe’s largest banks and payment providers.
"Working with Loomery, we’ve been able to get our MVP live and in customers’ hands quickly and efficiently in a very low friction manner, and without compromising on our needs. We’re able to focus our limited resources where they’re needed most - engaging with our customers, learning from having our product out in the wild and updating/ improving our core technology as we go."
— Nathan Bennett, Co Founder, Crux Analytics
Get in touch to book a free 30 minute consultation to talk through your organisation's digital plans and progress.
